Frequently Asked Questions (FAQs)

Find an answer to all your questions and concerns below!

How is Toker Supply different from the other Online Headshops?

Why you will love shopping with us!

Shipping & Deliver FAQs

How much does shipping cost?

Is shipping discreet?

Do you require a signature on your packages?

How can I check if my order has shipped?

When will my order ship?

How do I track my order?

My order never arrived. What do I do?

An Item is missing from my package. What do I do?

How do you ship your packages?

Where do you ship from?

What if my order breaks during shipping?

What if I need to update or change my shipping information?

Returns/Exchanges FAQs

How do I return a product?

Do you accept returns on products that are used?

I received the wrong product.

What is your return policy?

Can I change my order after I’ve made my purchase?

I ordered the wrong size or product. Can I exchange it?

How long does it take for a refund to be returned to my account?

Payment FAQs

What payment methods do you accept?

Do you accept PayPal?

Is my information safe and private?

Do you offer discreet billing?

Do I have to pay tax?

When will my credit card be charged?

How do I use a coupon code?

Product FAQs

Are the photos of the actual pipes for sale?

When do you restock your products?

Do you price match?

Why are your prices so low?

I broke my piece, can you help?

Gaurantee Seal