Help Center

Frequently Asked Questions

Shipping & Delivery

When will my order ship?

How much does shipping cost?

Is your shipping discreet?

Do you require a signature for your packages?

How do I track my shipment?

My tracking # says not valid or can not be tracked?

Customer Service

What if my order breaks during shipping?

Something is missing from my order, what do I do?

My order never arrived, what do I do?

Do you accept returns?

How do I cancel my order?

Payments

Do you accept PayPal?

Do you accept credit cards?

Do you accept Prepaid Gift Cards?

Shopping With Us

When will you restock an item?

How do I use a coupon code?

Price match guarantee?

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Our products are intended for Tobacco use or legal use only.

Check with your individual state for legality. You must be 18 years of age or older to browse this website and purchase products. It is your own responsibility to know your state and local laws regarding the possession and use of tobacco pipes and accessories.